Who We Are

Quinza Core provides educational services focused on mobile game development environments. We're based in Zaragoza, Spain, and our training programs help people build practical skills in game creation.

Data Controller: Quinza Core

Address: C. de Alejandro Casona, 9, 50018 Zaragoza, Spain

Contact: info@quinzacore.com | +34944231420

What Information We Collect

We only collect data that helps us deliver our educational services and communicate with you effectively. Here's what we gather and why:

Information You Give Us Directly

• Contact Details: Name, email address, phone number when you inquire about programs or register for courses
• Educational Background: Previous experience and learning goals to match you with appropriate programs
• Payment Information: Billing details processed through secure third-party payment providers
• Communication Records: Messages you send us through contact forms or email correspondence

Information We Collect Automatically

• Usage Data: How you navigate our website, which pages you visit, time spent on site
• Device Information: Browser type, operating system, IP address for security and functionality
• Learning Progress: Course completion rates, assignment submissions, participation in program activities

How We Use Your Data

We use your information for specific purposes related to our educational mission. Everything we do with your data has a clear reason:

We don't sell your data to third parties. We don't use it for purposes beyond what we've outlined here. And we definitely don't send spam.

Who We Share Data With

We work with trusted service providers who help us run our programs. These partners only access data necessary for their specific functions:

• Payment Processors: Secure handling of financial transactions with PCI-DSS compliant providers
• Email Services: Delivery of course materials, announcements, and communications
• Learning Platform: Hosting educational content and tracking course progress
• Analytics Tools: Understanding website usage to improve user experience

Your Rights Under GDPR

Spanish and European law gives you strong rights over your personal data. Here's what you can do and how to exercise these rights:

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.

Correct Inaccurate Information

If something we have on file is wrong or outdated, let us know and we'll fix it promptly.

Delete Your Information

You can ask us to erase your personal data unless we need it for legal compliance or to fulfill contractual obligations (like completing a course you're enrolled in).

Restrict Processing

You can limit how we use your data while we verify accuracy or assess legitimate grounds for processing.

Data Portability

Request your data in a machine-readable format to transfer to another service provider.

Object to Processing

You can object to data processing based on legitimate interests. We'll stop unless we have compelling reasons to continue.

Withdraw Consent

For marketing communications or optional data collection, you can withdraw consent anytime without affecting services based on other legal grounds.

Data Security Measures

We take security seriously and implement multiple layers of protection to keep your information safe:

• Encryption: All data transmitted between your device and our servers uses TLS/SSL encryption
• Access Controls: Only authorized staff can access personal data, limited to what's necessary for their role
• Regular Backups: Secure backups stored in encrypted formats with restricted access
• Security Audits: Regular reviews of our systems and practices to identify vulnerabilities
• Staff Training: Our team receives ongoing training on data protection and security best practices

No system is completely immune to breaches, but we maintain industry-standard protections and would notify you promptly if any incident affected your data.

How Long We Keep Your Data

We retain information only as long as necessary for the purposes outlined in this policy:

• Active Students: Throughout your enrollment and for 6 years after course completion (tax and legal requirements in Spain)
• Inquiry Records: 2 years from last contact if you don't enroll
• Marketing Consent: Until you withdraw consent, then removed within 30 days
• Payment Records: 6 years minimum for tax compliance under Spanish law
• Website Analytics: Anonymized after 26 months per GDPR guidelines

After retention periods expire, we securely delete or anonymize your data so it can no longer identify you.

Cookies and Tracking

Our website uses cookies to function properly and improve your experience. We categorize them clearly:

Essential Cookies

Required for basic site functionality like remembering your login session. These don't require consent as they're necessary for service delivery.

Analytics Cookies

Help us understand how visitors use our site so we can make improvements. We use these only with your consent.

Preference Cookies

Remember your choices and settings for a better experience on return visits.

You can manage cookie preferences through your browser settings. Blocking certain cookies may affect site functionality.

International Data Transfers

Your data is primarily stored on servers within the European Union. Some service providers we use may process data outside the EU, but only under appropriate safeguards:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions confirming sufficient data protection in the destination country
• Other legally recognized transfer mechanisms under GDPR

We assess each provider's data protection practices before engaging their services.

Children's Privacy

Our programs are designed for adults aged 18 and over. We don't knowingly collect data from minors without parental consent. If you're under 18 and interested in our courses, please have a parent or guardian contact us.

If we discover we've inadvertently collected information from someone under 18 without proper consent, we'll delete it immediately.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or laws require modifications. We'll post changes on this page with a new "Last Updated" date.

Significant changes will be communicated directly via email to enrolled students or those who've provided contact information. Continued use of our services after updates constitutes acceptance of the revised policy.